We at Trenderway are working hard to make sure we protect our customers, guests and the whole team during this time of unprecedented crisis.

Safety Is Our Priority.

While we want to welcome you back as soon as possible, we will of course only do this when it is safe for everyone. If you are in the area, you will see that we are still busy on the farm, making sure that while essential work continues – from tending fields, checking on livestock, working in the orchard and supporting our local farming community – it is being done with minimal physical contact.

NHS Track and Trace and the App

It has been a requirement of the Government for the last few months that all hospitality businesses retain information to support NHS Track and Trace. Our normal systems have complied with this requirement. On Friday 18th September we were asked by NHS England to display QR Codes for their COVID App. These codes will be displayed in our rooms and access points to event spaces. The app can be downloaded from the Apple App Store and the Google Play store. Please note that as of 19th September the App is still not available to download

B&B

Our B&B will reopen on the Monday 12th April and we are looking forward to welcoming guests again, although with some adjustments to make sure we follow all current guidelines and instructions.

We have had to change the wonderful Trenderway Breakfast as we cannot maintain distancing guidelines in our cosy conservatory. We plan to offer two options: A lovely continental-style Trenderway breakfast or with cold options which will be brought to your room each morning, or a seated breakfast served in our Library on appropriately distanced tables where we can serve a selection of hot options as well. Our guests can choose each evening on an online form, details of which are in the rooms and in our welcome emails. Sadly this also means the suspension of famous Breakfast Buffet for the foreseeable future.

For now our B&B Accommodation is closed. In line with the Roadmap we are able to take reservations.

• Self-Contained stays from Monday 12th April, breakfast will be provided as a delivery service to the room
• B&B from Monday 17th May, guests will have the option of breakfast delivered to the room or as a pre-0rdered hot breakfast served in the Library or outside, weather permitting

We have enrolled in Visit Britain’s GoodToGo, the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

We know that plans change really quickly at the moment, so please rest assured that any B&B reservations made directly with us will benefit from free cancellation up to 24 hours before check-in.

Weddings

Even before our government published its original COVID19 guidance, the Trenderway team were talking to our lovely couples about possible plans and precautionary measures for their weddings.

Jacqueline, our events and wedding Manager is back in the office and Jade has started working from home. Both can be contacted by email.

We understand how heartbreaking it must be for so many couples to have their wedding plans thrown into disarray. We want to do whatever we can to help. So even if you have not booked your wedding with us, if you need some friendly advice or want to know what we can offer, please contact us.

You can contact us on 01503 272214
stay@trenderwayfarm.com
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